Axiom HRS, a comprehensive human resource solutions partner specializing in hire-to-retire workforce management, has announced the launch of its new HCM Solutions Specialist department. The division will be led by industry veteran Cori Weisbeck, who brings over a decade of specialized experience in the UKG Ready platform. This strategic investment aims to address the growing demand among mid-market employers for specialized, high-touch technical support that extends beyond standard software troubleshooting.
Weisbeck's background includes extensive hands-on experience in accounting, workflow process improvement, enterprise-level client training, and complex system problem-solving within the Human Capital Management space. Her expertise positions her to strengthen implementation quality, improve cross-functional client communication, and establish thorough technical documentation frameworks. The department also includes the strategic appointment of Rebecca to the core team.
"Deploying advanced workforce technology is only successful if clients can seamlessly integrate those tools into their daily operations," said Andy Zelt of Axiom HRS. "Cori Weisbeck understands how organizations interact with payroll and compliance software on a practical level. Her analytical background and deep system knowledge ensure our clients can navigate complex pay rules and reporting structures without administrative friction."
The newly formed department represents a structural shift toward proactive customer engagement. Instead of functioning as a reactive support center, the specialized consulting team focuses on comprehensive discovery, optimized onboarding protocols, targeted training resources, and strategic release-note communication. This approach ensures that at-risk accounts receive focused intervention and that all clients maximize the utility of their software configurations, particularly within the UKG Ready ecosystem for payroll, timekeeping, scheduling, reporting, and advanced system integrations.
Establishing this dedicated client experience function adds another layer of technical expertise alongside Axiom's active implementation and support teams. The initiative is designed to help organizations extract measurable value from their software investments while reinforcing the company's commitment to prioritizing people over rigid processes. For more information about Axiom HRS and its services, visit axiomhrs.com.
