HR.com has named Infor Talent Science the recipient of the Best HR Solution for Retail Business Award for 2026, spotlighting a platform that uses predictive analytics to tackle one of retail's most persistent challenges: attracting, selecting, and retaining the right talent in a fast-changing, high-volume environment. The award, announced by the largest network of HR professionals, signals that data-driven hiring is no longer a niche experiment but a mainstream expectation for retailers striving to build stable, high-performing teams.
The recognition matters because retail's workforce problems are structural, not seasonal. High turnover, thin margins, and fluctuating customer demand make every hiring mistake costly. Infor Talent Science addresses these pressures by applying predictive people analytics to identify candidates with a stronger potential for fit, turning workforce data into actionable insights that help HR teams move beyond reactive hiring. According to HR.com, the platform helps organizations reduce frontline turnover, accelerate high-volume hiring, improve productivity, develop stronger leaders, and deliver more consistent customer experiences. For an industry where a single store's staffing shortfall can ripple into lost sales and poor service, those outcomes represent a direct competitive advantage.
The implications extend beyond one company's trophy case. By honoring a solution that emphasizes candidate fit and long-term success, HR.com is effectively endorsing a shift in how retail employers think about talent acquisition. Instead of treating hiring as a transaction to be completed as quickly as possible, the award encourages a strategic approach to workforce planning and retention. That shift could influence how retailers allocate technology budgets, how they measure HR success, and how they compete for workers in a labor market where frontline employees have more choices than ever.
Debbie McGrath, CEO of HR.com, framed the award in terms of broader organizational impact. "Congratulations to Infor on this well-deserved recognition," she said. "Their innovative HR solutions help retail employers address workforce challenges, strengthen talent practices, and build stronger organizations and people." The statement ties the award to a larger mission of helping HR professionals advance and build meaningful careers, a mission HR.com pursues through research, education, and events for more than 2 million HR professionals. Retailers and HR leaders interested in the full slate of honorees can view all HR.com Awards at www.hr.com/awards.
For Infor, the recognition validates years of investment in people analytics. Trista Tolkacz, Customer Success Leader at Infor, said, "We are honored to be recognized by HR.com and grateful for this award. This recognition reflects our team's commitment to helping organizations make better talent decisions and create meaningful opportunities for employee growth and success." That commitment aligns with a growing body of evidence that predictive hiring can reduce the costly cycle of constant recruitment and training. When retailers can identify candidates who are more likely to stay and thrive, they save money, stabilize store operations, and create clearer pathways for advancement.
The award also arrives at a moment when retail employers face pressure to improve both efficiency and employee experience. Predictive analytics offers a way to do both, but only if HR teams trust the data and integrate it into decision-making. HR.com's endorsement may accelerate that trust, encouraging more retailers to treat talent science as a core operational tool rather than an experimental add-on. Additional details about the organization's awards and research can be found in the HR.com Newsroom. As retail continues to evolve, the award suggests that the winners will be those who use data not just to fill jobs, but to build careers.
