SIATSA, a Mexican technology infrastructure company with nearly four decades of experience, has launched a new video series titled "El Costo Invisible" (The Invisible Cost). The series features candid conversations with executives from finance, manufacturing, and the automotive and industrial equipment supply chain, all hosted by Arlet Delgadillo, Business Development at SIATSA. The discussions converge on a shared diagnosis: technology infrastructure in mid-sized Mexican companies is falling behind the pace of the businesses it is supposed to support.
The series provides a platform for industry leaders to discuss the real costs of operating on outdated technology decisions, often made years or decades earlier. These costs rarely appear on a budget line; instead, they manifest in response times, unreliable data, and integrations that fail at the worst possible moment. By bringing together diverse voices, SIATSA aims to expose the invisible burden of legacy systems and encourage a proactive approach to technological renewal.
Carlos De Alba Gutiérrez, a financial strategy consultant, noted, "There are many types of companies where an ERP won’t solve your problems. Before bringing in any ERP, verify that it’s really what you need, the devil is in the details." His perspective underscores the importance of evaluating technology solutions against actual business needs rather than following trends.
Daniel Alameda Picazo, founder of DAP, a custom manufacturer of electrical components, highlighted a common issue: "In Mexico, there’s a lack of foresight. Almost every plant I’ve visited follows the same pattern: they work under urgency. It’s only once something has already failed that everyone starts running." This reactive approach, he suggested, leads to higher costs and operational disruptions.
José Francisco Flores Alcalá, a data scientist and senior project leader, emphasized the importance of communication: "If there isn’t good communication among everyone involved, that’s where projects get delayed, and not just within one company, it can involve several." He described the tracking documents his teams use to consolidate input across design, manufacturing, and testing, ensuring no department works from outdated information.
Jesús Adrián García López, an electrical design engineer at Wheelabrator Group, pointed to human error as a significant cost driver: "There has to be some kind of structure, an organization that helps technicians know exactly which part is where. A lot of what goes wrong comes down to human error." He also cited the underestimated cost of rush-ordered parts during equipment startups, which can cost up to fifty percent more while the machine sits idle.
Sergio Iván Torres Valdés, a product engineer at Bocar Group with over 13 years in Mexico’s automotive manufacturing industry, noted, "Many companies don’t have the resources that some technology companies do, that’s exactly where innovation can make a difference. In manufacturing in Mexico, the development side feels a bit abandoned, we rely heavily on clients to bring in what’s new."
This pattern is one that SIATSA has spent nearly 40 years addressing. Its service model spans IT as a Service (ITaaS), Data Center as a Service (DCaaS), and AI as a Service (AIaaS), allowing mid-sized companies to operate with the technical solidity of a large corporation without absorbing its cost structure or complexity. Rather than leading with a product recommendation, SIATSA starts with a diagnosis of the client’s actual operation, identifying legacy systems without current documentation, IT teams stretched thin on incident response, and integrations layered on integrations that no one fully understands anymore.
Fernando Regidor, CEO of SIATSA, said, "For almost 40 years we’ve watched the same pattern play out in Mexican companies: the business keeps growing, but the technology underneath it falls behind, and almost no one is willing to say so out loud. With ‘El Costo Invisible,’ we’re not selling a solution. We want more executives to have this conversation before the cost of avoiding it becomes too high to ignore."
The series serves as a call to action for executives to recognize the hidden costs of outdated technology and to prioritize infrastructure modernization as a strategic imperative. By sharing these insights, SIATSA hopes to foster a culture of foresight and proactive investment in technology, ensuring that Mexican companies remain competitive in an increasingly digital economy.
