As extreme cold continues and record low temperatures are expected later this week, UGI Utilities, Inc. is urging customers to prioritize safety and remain vigilant against potential scams. The natural gas and electric utility company, which serves more than 760,000 customers, emphasizes preparedness for cold-weather impacts.
UGI recommends several safety tips: keep natural gas meters clear of snow and ice to ensure proper operation, maintain adequate heating and ventilation, and avoid using stoves or ovens for heating. Customers should also check furnace vents for blockages and ensure smoke and carbon monoxide detectors are functioning. For more details, visit UGI's website.
Scam awareness is equally important during this period. UGI warns that scammers may pose as utility representatives, demanding immediate payment or threatening service disconnection. Customers should never share personal information over the phone and should verify any suspicious contacts by calling UGI directly at (610) 334-7135. The company reminds customers that they never send employees to demand payment in person.
The announcement comes as the region braces for life-threatening cold. UGI's outreach aims to reduce risks of carbon monoxide poisoning, frozen pipes, and utility scams. The company also encourages customers to check on vulnerable neighbors and ensure they have access to warm shelter.
UGI Utilities, Inc. continues to monitor weather conditions and adjust operations as needed. For further information, customers can refer to the full announcement available through Reportable, Inc..
