As temperatures fall and a forecasted winter storm moves closer, UGI is reminding everyone to take precautions to stay safe and to protect your family and home. The natural gas and electric utility company, which serves more than 760,000 customers, issued the warning on January 23, 2026, urging customers to be prepared for potential disruptions and hazards associated with severe winter weather.
UGI recommends that customers ensure they have emergency supplies on hand, including flashlights, batteries, and a battery-powered radio. It is also important to have a supply of food and water that does not require refrigeration or cooking. Customers should keep mobile devices charged and have alternative charging methods available. In the event of a power outage, UGI advises customers to report it immediately and to never use generators, grills, or other outdoor appliances indoors due to the risk of carbon monoxide poisoning.
The company also emphasizes natural gas safety. Customers should know how to shut off their natural gas meter in an emergency and should only do so if they smell gas, hear the hissing sound of escaping gas, or see other signs of a leak. If a gas leak is suspected, UGI urges customers to leave the area immediately and call 911 from a safe location, then contact UGI at 1-800-276-2722. UGI reminds customers not to use candles for light during a power outage if they smell natural gas, as an open flame could ignite the gas.
For more information on winter storm preparedness and energy safety, customers can visit the UGI website at www.ugi.com. UGI Utilities, Inc. is a natural gas and electric utility company dedicated to providing safe and reliable service. Additional details about the company and its services are available on its website.
UGI encourages customers to stay informed by monitoring local weather reports and following safety guidelines from emergency management officials. By taking proactive steps, customers can help ensure their safety and minimize the impact of the winter storm.
